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Flower

Booking and Cancellation Policy

Thank you for choosing to practise with me. Please take a moment to read the information below before booking your class.

Booking & Payment

  • Payment is required in full at the time of booking via bank transfer. Once payment has been received, Camilla will confirm your place and send you any further information you need before the class.

Booking Options

6-Week Series

  • Your 6-class block booking is valid for the current 6-week term only.

  • Classes are to be attended on consecutive weeks, as each class builds on the previous one.

4-Class Pass

  • Your 4-class pass is to be used within the current 6-week term.

  • You may choose which four classes to attend during that period.

Drop-In Classes

If you prefer to attend on a drop-in basis, you’re welcome to book individual classes. Simply check the timetable for available dates and make your payment by bank transfer in advance.

Please note that there are some weeks when classes take a break, so it’s always worth checking the timetable before attending.

Camilla will also keep you updated about upcoming classes, breaks and other yoga news through the email newsletter.

Missed Classes

  • Missed classes cannot be refunded or carried over to a future term.

Cancellations & Refunds

  • Block bookings, 4-class passes, drop-in classes and £5 trial classes may be cancelled up to 48 hours before the scheduled class for a refund by emailing or text/whatsapp to Camilla.

  • Unfortunately, refunds cannot be offered for cancellations made within 48 hours of the class start time.

Health Information

  • Before your first class in a 6-week series, you will be asked to complete a confidential health questionnaire. This helps ensure that your practice can be adapted where appropriate and that classes remain as safe and supportive as possible.

  • All personal information is treated in the strictest confidence and handled in accordance with UK GDPR and applicable data protection legislation.

  • If you have any health concerns or are unsure whether the class is suitable for you, please don't hesitate to get in touch before booking. I'd be happy to discuss your individual needs.

Arriving for Class

  • Please arrive 5–10 minutes before the class begins to allow time to settle in.

  • The hall doors will open 10 minutes before the start of class.

  • Unfortunately, for security reasons, late entry is not possible once the class has started.

During Class

  • Please switch your mobile phone off or place it on silent for the duration of the class, unless you are expecting an emergency call.

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Thank you for your understanding and support. These policies help ensure that classes run smoothly and provide the best possible experience for everyone.

Questions?

If you have any questions about booking, payments, cancellations or whether a class is right for you, please feel free to get in touch. I'll be happy to help.

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